Our client is an Austrian industrial company with numerous production sites in more than 15 countries. 750 employees in Austria, 10,000 employees worldwide work together on the development and growth of the company. The company's headquarters are located in the south of Vienna, easily accessible by public transport and also by car.
To support and expand the IT department, we are looking for an:IT-Support Engineer (1st & 2nd Level) international environment // inhouse client supportYou will:
Process incoming incidents and provide (inhouse) end-user support - 1st and 2nd Level
Take care not only for troubleshootings, but also for orders, installations and set up for mobile phones, laptops etc. (e.g. for new employees)
Support on issues relating to authorisation, access, passwords, etc.
Document incidents (and solutions) or escalate to 3rd level or other experts when required
Successfully completed IT training
Experience with ticket systems and their service processes (ITIL knowledge) are an advantage
Solid knowledge in client-support (especially in Microsoft environment, ideally with Microsoft 365), Active Directory and ideally some experience with network and server-infrastructure
Good interpersonal communication skills, service-oriented and committed
Good command of English & German
Our client offers:
The chance to be part of an international, expanding, future-oriented Austrian company with possibilities to develop yourself into other functions
Beeing part of an agile, well-functioning, collegial Team
Benefits such as 2 days remote work, inhouse canteen, good accessibility by public transport, free parking when arriving by car etc.
Negotiable salary, that is dependent on your education and experience, starting at € 2.700,- gross per month
Ready for the next career step? Then convince us of your enthusiasm for IT...
If you are interested in this challenging position, we look forward to receiving your detailed application under the identification number 93.314 preferably via our ISG-Karriereportal or per eMail to email@example.com.
Visit also www.isg.com/jobs - here you will find als jobaoffers. ISG Personalmanagement GmbH A-2522 Oberwaltersdorf, Fabriksstraße 12/2/12 Lukas Hainz, MA, M: +43 699 17193383 @:firstname.lastname@example.org