Our client is the European leading expert in Security matters, using the most sophisticated technology for developing and offering solutions & managed services in the field of IT security and cyber defense. They are currently looking for a:Service Delivery Manager - IT SecurityMain Responsibilities:
Close contact to customers to ensure that services and projects are implemented as agreed upon
Continuous service delivery and quality improvement through cautions planning, monitoring and controlling of all processes and actions
Close interdepartmental cooperation with the sales team
Frequent and close communication with clients and partner companies in order to keep up close relationship
Recognition and inclusion of customer desires and requirements, as well having an open eye for new opportunities
Profound experience with service management based on ITIL
Strong affinity end expertise with IT risk management, security solutions or infrastructure
Previous experience in leading and managing projects and teams
Strong skills in communication and presentation towards management levels and customers
Interest in working in an international environment and willingness of traveling a minimum of 30%
Fluent in written and spoken English, knowledge of other languages of advantage
High responsibility awareness and competence in working autonomously as well as working in a team
Focus on service and customer orientation
An exiting, international work environment with long-term opportunitiest
Team oriented working philosophy and very collegial handling
Frequent feedback and discussion sessions, as well as place for future advancement and development opportunities
Easily accessible, centrally located modern space office
As a guideline, a minimum salary of € 65,000 gross per year can be specified. This value will of course be adjusted to the respective work experience and qualification.
If you are interested in this challenging position we are looking forward to receiving your comprehensive application for ref.no. 76,021 preferably through our ISG career portal or via email.
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